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Move-in and move-out protocol with deposit settlement

Record rooms, meter readings and keys at the appointment, offline too, sign, complete, and settle the deposit at move-out.

Who this is for:
Owners
Editors
2 min readUpdated: 21/09/2026
Move-out protocol in ImmoDok: appointment, rooms with condition and remark, save and complete on the right

Step by step

  1. On the tenancy, start “Move-in protocol” or “Move-out protocol” and enter the handover date and who is present.One protocol of each kind per tenancy
  2. Walk through the rooms: condition “fine”, “signs of wear” or “damaged”, a remark and photos right on the room.Offline, photos wait on the device and upload later
  3. Record meter readings and keys, and at move-out the tenant’s new address.Known meters are pre-filled
  4. Sign here on the device or on paper and complete the protocol.Upload the signed scan afterwards
  5. On a completed move-out protocol: enter deposit, interest, deductions and a retention with its reason, and download the deposit settlement as a PDF.Result: to be paid out, or deductions above the deposit

The result: A frozen protocol as a PDF with checksum, filed in the folder’s documents, meter readings carried over, and the deposit settlement if you need it.

Important: Once completed the protocol cannot be changed. Claims for changes to the flat become time-barred six months after it is returned (§ 548 (1) BGB); ImmoDok shows the deadline from the handover date. For the deposit ImmoDok only adds up; it does not check whether a deduction is justified.

What if it does not work?

The deposit settlement is missing.
It exists only on a completed move-out protocol, and it needs the amount of the deposit paid.
A photo is refused.
A protocol takes at most 60 photos. Delete duplicates or file further pictures as documents in the folder.
The scan cannot be uploaded.
The scan comes after completing, as a PDF or image up to 20 MB.