Claiming and maintaining the company profile

For contractor firms: claim your own profile, maintain details and proof, answer enquiries and invite the team.

All users

2 min readUpdated: 28/09/2026

Step by step

Claim your profile through a customer's invitation ("Claim company profile" in the e-mail) or register as a contractor.Only an account with the invited e-mail address can accept the invitation
Under Settings → Company profile, check name, trades, service area and contact details. Your customers see them like this in their address book.Entries under the same confirmed address are assigned to your profile
Upload a proof (trade register extract, business registration). Once seen, the directory shows "Proof on file".ImmoDok checks no qualification, only that a document exists
Switch on "Publish in the directory". Enquiries reach you by e-mail and under "Enquiries".Only owners publish
Invite colleagues to the team: owners manage the team and publishing, staff maintain details, proof and enquiries.An account can manage one firm only

The result: One profile that customers see in their address book and prospects under "Find a contractor", maintained by you, free of charge.

I cannot see which customers listed me.: For privacy you only see the number of customers, never names, folders, documents or notes. References appear only when a customer releases a job for it, then with category, town and year.
My profile was taken offline.: The reason is in our e-mail and on the company profile page. Correct the details and switch "Published" back on.
A customer entered wrong details about my firm.: Claim the profile through the invitation or confirm the address under "Further e-mail address"; after that you maintain the details yourself.
I do not want further invitations.: Every invitation mail has the link "no further invitations". You can still register yourself at any time.