Documenting defects and findings
What the walk-through reveals is named rather than glossed over: area, description, responsibility and due date, plus follow-up tasks.
Who this is for:
Owners
Buyers
1 min readUpdated: 21/09/2026Step by step
- Record every finding: area, description and status.Up to 30 findings
- Assign responsibility and a due date where something needs doing.Who does what by when
- Take photos directly in the handover (up to 40 photos, both sides), or pick existing property photos from the folder; photos make the finding dependable.Both sides can contribute photos
- Record tasks for after the appointment as follow-ups, they stay editable outside the frozen protocol.E.g. "deliver spare key"
The result: An honest picture of the condition on the effective date, and a task list that lives on after the appointment without touching the protocol.
Open in the product
What if it does not work?
- A defect surfaces only after freezing.
- Add it and freeze a new protocol version, or record it as a follow-up task if both sides carry it that way.
