Report damage
Water, storm, burglary: ImmoDok records the damage, puts your duties as tasks into "Dates & deadlines" and creates the claim notice to the insurer as a letter to sign.
Who this is for:
Owners
Editors
2 min readUpdated: 16/10/2026Step by step
- Open the folder's "Overview" and, in the "Insurance" section, "Schaden melden".Needs write access to the folder
- Enter the date, the type and what happened. Describe only what you saw, not the cause and no fault.Include the extent and what you have already done
- Choose the insurance contract from the folder or enter insurer and number. For a burglary add the police reference.Up to eight photos from the folder go with it as enclosures
- With the tasks box ticked ImmoDok adds: report now, keep damaged parts, police and stolen-goods list for a burglary, ask for an interim payment after a month.The tasks appear in "Dates & deadlines"
- The claim notice opens as a PDF. Check it, sign it and send it to the insurer.Later reachable via "Schadenmeldung" on the claim
The result: The damage is in the claims history, the duties are dated in your calendar, and the insurer gets a factual notice asking for instructions.
Important: The claim notice is a template with your facts, not legal advice. It says nothing about cover, cause or fault. Your policy conditions say what your contract requires.
Open in the product
What if it does not work?
- The "Schaden melden" button is missing.
- It appears in the overview's "Insurance" section for everyone who may edit the folder, and not for a plot without a building.
- How fast must I report?
- Without undue delay (§ 30 VVG). Report by phone at once if you can and send the written notice afterwards.
Related guides
Insurance in the MappeWhat happens to the building insurance after a purchase, claims history and what to do in a claim, oil tank, new build, flood maps and, where offered, partner offers with the commission disclosed.Uploading a documentPreserve the original, confirm the type, add metadata, turning a file into a findable, countable record.Keeping track of dates and deadlinesExpiring evidence, ending warranties, handover appointments and open tasks in one place, as a list, as a month and as a task list.