ImmoDok Help
Help centre
Guides for the digital property folder: documents, jobs, tax preparation, sharing and the practical handover, every guide links straight to the right place in the product.
All categories
Getting started
From an empty account to the first documented property, onboarding, tour and the first-steps list.
GuidesManaging properties
Master data, completeness and exporting the property folder as PDF or ZIP.
GuidesDocuments
Uploading, types and metadata, versions and the archive, originals are preserved.
GuidesJobs & trade partners
Renovation, servicing, repair: every job with photos, receipts, warranty and the firms that know the work.
GuidesInvoices & tax advisor
Filing receipts, keeping e-invoices, writing invoices and the yearly package for the tax advisor.
GuidesSharing & data room
Roles and personal invitations, the buyer data room and material disclosures with proof of delivery.
GuidesHandover
Appointment, meter readings, keys, defects, up to the frozen protocol and both parties' confirmations.
GuidesRenting
Tenancies, move-in and move-out protocols with deposit settlement, operating costs, rent received from bank statements and the landlord pass.
GuidesDevelopers
Construction projects with many units, billing per unit and the free folder handover to the buyers.
GuidesTemplates & letterhead
Vetted e-mail templates and your own letterhead, the sheet ImmoDok prints your invoices onto.
GuidesSecurity & privacy
Two-factor sign-in and the activity log, who did what, and when.
GuidesAccount & billing
Data export, payment receipts and managing your own account.
GuidesTroubleshooting
When an upload hangs or an invitation link fails, the most common causes and their fixes.
GuidesLegal boundaries
What ImmoDok deliberately does not do: no legal advice, no tax advice, no transfer of ownership.
GuidesFrequently needed
Answer not found?
Tell support which screen or file you are checking; support sees the same help pages you do.
Contact supportWorking principle: ImmoDok documents facts and organises access. Legal advice, tax advice, notarial acts and the transfer of ownership deliberately remain outside.